- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Car & Truck Care, near Kissimmee, OhioI came to them car overheated on my way to the stat unit with 2nd and 3rd degree burns . owner came ammeidlly to my rescue ,cold the car down and added anti-freeze . they.wouldn't take a penny . when I'm in Florida again they do all my work .I will stop to say hello even if my car needs nothing , thank you again ,God Bless .Keep up your good grace . your team is the best .~ Tom kaser, 08/16/2024
